Book an Appointment


Patient Guide

For Appointments, please

Call between 8:00 am to 7:00 pm (Mon–Sat except holidays)

033 4033 3333

Email :

Or Click here for online appointment request

There are three categories of patients who may require hospital admission

  • Patients referred by Emergency Department for emergency admission
  • Patients referred from Doctors of Corporate and also from OPD
  • Patients referred by the Consultants for Planned admission

The patient or relatives will be required to fill in the Admission form available in the admission counter (next to Emergency Department)

After registration for admission, one visitor's passes will be issued.

The accepted mode of payment is by Cash/Demand Draft/Credit Card/Debit Card/Net Banking/UPI. Patients can be admitted round the clock on all 365 days

  • We recommend advance payment during admission

10:30 am to 11:30 am and 4:00 pm to 6:00 pm

Children below 12 years are allowed only on Sundays and Holidays between 4:00 pm and 6:00 pm. They are not allowed in any of the Intensive Care Units. For patients admitted in ITU, ICCU, CTVS ITU, NICU, PICU visitors are allowed with restricted entry from 9:30 am to 10:00 am and 4:00 pm to 4:30 pm

For patients admitted in ITU, ICCU, CTVS/ITU, NICU, PICU visitors are allowed with restricted entry from 9:00 am to 9:30 am and 4:00 pm to 4:30 pm

Patients are requested to settle their accounts against the final bill and collect cash refund upto Rs.10,000/- (Ten thousand only) (if any) from the Discharge Billing Counter .In case of above Rs.10,000/- amount should be refunded through net banking facility

The advance paid during the admission and during hospital stay of the patient is adjusted with the final bill .

The estimated cost of surgery may be enquired from the Manager Operations/Departmental Coordinators/Public Relations Department and has to be deposited prior to the day of surgery.

We recommend cash deposit of "package treatment" before admission.

Enquiry about patient's interim bill can be made from the Discharge Billing Counter between 11:00 am to 2:00 pm every day

Bed charges will be inclusive of food for the patient.

During treatment if the patient is shifted to a bed of higher category from a lower category or vice versa, the bed charges for the respective categories will be charged at par the higher category (except Super Deluxe)

At the time of discharge, fully computerized bills are provided with day-wise details of charges incurred.

Payments can be made by cash/demand draft/credit card/debit card/Net banking/UPI. No surcharge is levied on bed charges.

No service charge is levied on transactions made through credit cards.

500 beds are available for indoor patients at present. The different categories of accommodation are mentioned below:

  • Super Deluxe Suite
  • Executive Single
  • AC Single Room 1 & 2
  • AC Twin Sharing 1 & 2
  • AC General
  • NICU
  • PICU
  • Semi – Critical (HDU)
  • Paediatric Ward
  • Maternity Ward
  • KTU
  • Emergency

Ward Bed
Nivedita Ward (HDU) 10
Netaji Ward (ITU) 8
Netaji Ward (HDU) 8
D B Ward (HDU) 8
D B Ward (PICU) 4
Vivekananda Ward (ITU) 9
Vivekananda Ward (HDU) 8
M T Ward (Gastro ITU) 8
ITU 14+2 (Isolation)
ICCU 13+1 (Isolation)
Patient Guide